Virtual IVR Call Center
1 to 100 Agents in a click
Features
- Works with all phones including Skype
- Integrates with Salesforce, Sugar and Zoho
- Pops up scripts on your agents's computer
- Includes powerful reporting
- Comes with 99.9% SLA - No additional hardware or software
Inbound
- Distribute calls using ACDs
- Automate your calls using Voice Recognition
- Archive recorded calls directly into CRM
- Play custom music on hold
Outbound
- Integrate with your database directly (Not just CSV)
- Leave voicemails at one click – Get on next call
- Use SkypeOut and get additional discount
- Predictive dialers (illegal) are NOT supported in US and Canada
For Agents
- Login and logoff using phone or web interface
- Define availability – mobile or landline numbers or Skype
- Automatic reports everyday - calls taken, call made, sales made ..
- Integrates into CRM
- No additional hardware or software
