Invox features a full-fledged voice driven and touchtone system for gathering inputs from the caller.
"Get Input" allows you to prompt callers for common responses such as date, digits, number, time, currency and phone number.
JSON Grammar or JSONparser grammar extends the possible inputs to be defined from your URL.
For example, Invox can prompt callers to say the name of a book, with a series of possible choices driven and provided by your backend database.
* URL should always return qualified JSON object.
Ex: {grammar: [{"java book": "java"}, {"ruby book": "ruby"}, {"ruby": "ruby"},...]}
In this case, the caller can say "ruby book" or "ruby" to select "ruby".
Play Message
Invox will conveniently charge the callers for the time they have spent speaking with you or your angents.
Get Input Node
Caller's credit card is first validated before the call is forwarded to the agent.
Variable Node
Invox will automatically compute the price real-time based on call duration and conveniently charge the caller's credit or debit card.







